How to Share Knowledge & Expertise at Work

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Isn’t it nice when someone acknowledges your expertise in the workplace? They come to you for tips, tricks, and how-tos. It feels good, doesn’t it?

That feeling, the feeling of being valued and being seen as an expert, is something companies should strive to conjure in everyone in the organization. Cultivating an environment where knowledge and expertise are shared and valued will create an organization with a ‘we’ mindset.  And we all know ‘we’ teams are way better than ‘I’ teams.

Creating a workplace where sharing knowledge and expertise will not only promote a team mindset but will also help ensure more seamless transitions during organizational changes. For example, when someone leaves the company their knowledge and know-how won’t be leaving with them.

If your workplace isn’t already sharing knowledge and expertise with each other regularly or fluidly, no worries, it’s never too late to start moving the culture in that direction. Whether you’re an employee or manage employees, YOU can start setting the tone.  Be proactive, be a leader, and make a difference in your workplace.

It’s all fine and dandy to make a proclamation that YOU CAN DO IT.  Ideas are great but ideas without action are just well…ideas.  So, let’s take action!  Here’s one way to begin building a ‘share your knowledge and expertise’ mindset in your workplace.

Start an in-house Tips & Tricks E-Newsletter!

Now, don’t get all stressed quite yet. A newsletter doesn’t have to be a time consuming, five-page document packed with graphics and loaded with articles.  A simple one-pager with the pertinent information to fulfill the purpose of the newsletter is all that’s needed.

Here’s an easy step-by-step way to help you get this initiative off-the-ground…painless, proactive and powerful!

STEP 1

If you think you may need to run this idea by someone before you leap, then do. Being proactive and making your workplace better should be received with high fives. Explain the ‘why’ first. Then give the low-down on the what and how’s. You could also share this blog post to help get others to understand your initiative.

STEP 2

Decide how often you want to distribute the newsletter. Does your workplace or industry have a lot to share? Does your company have a lot of people that have been with the company for years? Is there a lot of wisdom floating around out there?  If so, a monthly newsletter may work great.

STEP 3

Use a template for the newsletter. You don’t want to make more work for yourself, so pick a template to use for every newsletter.  If you want an easy template to fill out digitally and then easily email, check out the FREE one at the end of this blog post. If you want to create your own template here are some key elements to include:

  • Newsletter Name – Be creative, make it fun, grab attention.
  • Brief one-liner of the newsletter’s mission.
  • Three to five segments ready to input the tip, trick or how-to.
  • Each segment should have an author section.

STEP 4

Now for the fun part! Start asking your colleagues to contribute to the newsletter. Make sure you tell them they’ll be sourced and recognized on the newsletter for their contribution. Keep in mind, you don’t want to make more work for your colleagues either. You’re not asking for articles or long in-depth narratives.  Simple, quick tips, tricks, and ideas are all you need. Below are some questions to prompt the type of content you’re looking for.  Fill in the blank with your industry specifics and start asking.

  • What’s the (fastest, best, easiest) way you______________?
  • Where do you go when you’re looking for answers to______________?
  • When doing ______________make sure you_________________?
  • Why_________ is the (quickest, best, easiest) way to ________________?
  • How do you (do, complete, run, get, fix, start) ________________?
  • What are 3 tips (for, when, to)_____________________?
  • Here are 3 tricks I discovered when _______________
  • How to______________.

STEP 5

When you have three to five contributions, type them up in your newsletter template. If you have more than five, save them for future newsletters.  If you put too many on one newsletter, it will be hard for people to absorb all the information, learn, and put them into action. Also, you want your colleagues to have a moment in the newsletter limelight. With too many contributors on the newsletter, their knowledge and expertise will get lost and may not get the appreciation it deserves.

STEP 6

After printing your newsletter to PDF, compose a new email and attach it. Subject your email with the newsletter name and type the newsletter mission in the body of the email.

STEP 7

Add your emails and/or distribution lists and click SEND.

Ready to get started? Create a workplace culture that shares information and learns from one another. Make it an easy start, download a FREE newsletter template.  This template is a PDF ready to fill out digitally.  Just insert your newsletter title, description, date, issue # and your tips.

Click Here To get your FREE Newsletter template.

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